Frequently Asked Question
The support is totally managed by Denis Chenu. He has been involved in the development of the core of LimeSurvey since 2009. He previously held positions in various fields including IT manager in a marketing research firm.
Denis Chenu is an independent worker. Some development by Denis Chenu are published on github/Shnoulle, github/SondagesPro, framagit/u/Shoulle.
The support is open Monday to Friday from 8:30 am to 5:30 pm, except for the holidays of Denis Chenu. The average response time is 1 business day, there is no guarantee on this deadline apart from an actual contract in progress.